The Lounges

Their knowledge of cross contamination is amazing. A manager handles your order from start to finnish and the staff are amazing.

As we've found will all the Lounge restaurants the service and food, options and quality are amazing. Never worry when I come here. Regardless of the now 'May contains', I have never had an issue and it only takes the smallest of crumbs to set me off

Although I do like The Lounges and have eaten at a few. They are now including items on the gluten free menu that may contain gluten. This is not to do with cross contamination within the kitchen, these are may contain warnings from the manufacturers of the ingredients. This is so frustrating as it isn’t clear without going through the online allergen matrix. Obviously as a coeliac we need to take responsibility for checking things ourselves but I find this very misleading. I’ll be contacting their head office. I do appreciate how much more they offer than most places but wouldn’t like anyone to be lulled into a false sense of security. Food is tasty, but be sure to check the full matrix.

Food was lovely, a great choice but the venue was a little cool today,

Brilliant resource for dairy free, coeliac and any other food allergies. Couldn't believe they have a separate chef and kitchen for allergies!! Amazing!! Food was excellent and a good price. Wonderful choice of food too. Being served by lovely, knowledgeable staff was the icing on the cake!!

Went on 27th February 2025 with my family and the options for GF was amazing the manager was the only one allowed to take my order and they explained their processes which I have to say it’s beyond most places. I ordered a burger and the bun was amazing best I’ve tried

Excellent dedicated gluten free menu, lots of choice, food was served with an added label so no chance of waiters mixing them up, friendly and knowledgeable staff

My daughter was so happy to be offered a choice and the variety was amazing. She had a burger and chicken wings and has told me they were both amazing. All the gluten free items came with a little flag in it which is always awesome!

Be very careful eating here. The menu offers a great gluten free selection and at first the staff seemed knowledgeable. The food came out with one of those little gluten free flags in it with some bread that looked suspiciously like everyone else’s. When querying it I was told no it was definitely gluten free. It was delicious and I commented again to our server could I know what brand it was or was it home made as it was so nice. They came back as you guessed they had served me gluten. I was so angry - they didn’t seem to understand (as I had no immediate reaction) how ill this was going to make me. I wrote an email to them but had no response.

Love eating at these restaurants, they always ask if there are allergies in the party and prompt you to order with a manager to ensure your order is taken properly. Great choice of food, too!

Excellent service Passed onto a manager when asked for GF Also asked if allergy or coeliac. Advised food prepared in separate area and it came with GF flag Delicious meals

Excellent gluten free menu staff were very knowledgeable regarding celiac disease and gave me confidence,lovely restaurant very welcoming will definitely be back

Visited the Selby Lounge. Really impressed by their gluten free menu. Had a main and dessert. Both excellent and clearly made from scratch by a chef. 5 stars!

I visited the Dorado lounge in Warrington for the first time today. Separate gf menu. You go to bar to order so that they check on your needs. Was reassured that the kitchen staff were on the ball for gf. Really extensive gf menu. Best I've seen locally. Had a burger and chips with no reaction. Will make this a regular place to visit when I'm in the area.

We often eat at Novella Lounge and the food is consistently delicious. I'd recommend their GF cooked breakfast without hesitation. They also offer oat milk lattes which is very helpful if you're avoiding milk too.

We had a great visit to Caballo Lounge in Epsom. The service was great, very attentive to making sure the GF order was done properly. A great GF menu with most of the items of the general menu. It feels like a lot of items are just made GF for everyone! My son was delighted that he could have any of the puddings in the menu (which hardly ever happens). Out new favourite local place to eat!

Our go to place . Luckily near to home. Really good food x drink and the staff are very attentive about celiac.

Extensive GF menu. Managers take order and deliver food. Food comes with allergen flags. It's our go to at home or when away as we know what to expect

The choice of food was amazing - full breakfast menu, sandwiches, main meals, sides including cheesy chips and halloumi, a lovely variety of tapas dishes and they ask you to order through the till if you have allergen concerns, so the right procedures are in place. The staff are lovely, and the restaurant has a shabby chic laid back atmosphere that is really relaxing. I walked half an hour in the rain to get there and I wasnt disappointed. A tad more expensive then your nandos for instance, but the choice and taste of the food is worth it