Coeliac Sanctuary

Gluten Free Eateries, Blogs, Recipes. Reviews and more...

Coeliac Sanctuary Terms of Use

We are not qualified medical professionals, therefore any information you take from Coeliac Sanctuary is adhered to at your own risk. Always consult your doctor if you think you may have symptoms of Coeliac disease, gluten intolerance or any other medical condition mentioned on any part of this website.

"Sealiac" the Seal is copyright to Alison Wheatley and Coeliac Sanctuary, please ask permission before using any images or graphics on Coeliac Sanctuary. All photographs used on the site have been taken by Alison Wheatley and/or Jamie Peters unless otherwise stated, any photographs not taken by Alison or Jamie will be credited to the rightful owner or sourced from Stock Photography websites.

Recipes

Recipes are developed and belong to Alison Wheatley or Jamie Peters unless otherwise specified.

Eating Out

Where to eat venues are added as and when they are found or recommended to us, if you are a business and wish to have your venue added to the list, please contact us. Likewise, if you wish your venue to be removed from the list. If you know of any place which offers gluten free or believe one of our listings is wrong please contact us.

Locations may be added or removed from the eating out guide at any time.

All ratings on places to eat are added by website visitors or through our app, any star ratings are automatically approved, but any ratings that include a small review will go through an approval process.

If a review is mostly negative or says that a location has closed or changed, we reserve the right to not publish that review, and even remove that eatery from our database.

Our Reviews

Star ratings on all reviews are applied based on the reviewers opinion at the time of visit or at time of visiting the location.

All of our visits are unannounced and we just visit the locations as normal members of the public.

Coeliac Sanctuary Newsletter

The Coeliac Sanctuary newsletter can be signed up to on the majority of pages on the website, by registering your email address you give us permission to send you our newsletter. You may also receive occasional marketing emails from the Coeliac Sanctuary team regarding our products.

Currently we send our newsletter around once a month, but in the past this has been twice a month, it will never be more than once a week.

You can unsubscribe yourself from this service at any time by clicking the unsubscribe link on the bottom of any of the email newsletters.

We promise never to sell, give away, transmit, or in any other way pass your email onto any third parties.

Coeliac Sanctuary Shop

The following terms and conditions relate to the Coeliac Sanctuary Shop, by ordering from our shop you agree to comply with these terms and conditions

Product Availability

All stock information is displayed on the relevant product page. You will not be able to order a product that is not in stock unless or add more quantity than available to your basket.

Postage

All of our products are sent via Royal Mail 1st Class. In most cases your order will be sent either same working day or next working day, but in rare occasions it maybe two or three working days.

There may be times that we are unable to send any items out in the timeframe above, if this is the case there will be a notification on the shop front and products page.

International Postage

We are based in the United Kingdom, but we can can ship orders internationally to certain countries.

All prices are displayed in GBP, to check the prices in your own currency please use a currency converter such as XE.com.

Delivery Estimates

You can see a delivery estimate displayed on the basket page, please note that this just an estimate provided by Royal Mail and unforeseen delays could increase the delivery time.

Returns and Refunds

If you wish to return your order, you must alert us within 14 days of receiving your order, you will be responsible for paying to return the item to us, if an item is returned in its original condition and undamaged you will be eligible for a full refund. Your statutory rights are not affected.

Payments

All payments through our shop are protected by an SSL Certificate, all card payments are processed through Stripe, an independent Digital Payment processor, which means we don't actually see your payment details, and all money is processed directly though stripe.

We accept payments from all major debit and credit card suppliers, independent address and CVC Security Code verification processes are in place to prevent fraud.

We also accept payment through PayPal, which are protected by PayPals own security procedures.

Tax

None of our prices have any Value Added Tax (VAT) as Coeliac Sanctuary is not currently VAT Registered.

Full Set of Cards

A full set of cards is one of each of the Standard Coeliac Cards available at the time of purchase with a slight saving.

New language cards can and will be added at any time, if you have purchased a full set in the past you will not be entitled to receive any new cards in the future unless you purchase them separately.