Coeliac Sanctuary

Gluten Free Eateries, Blogs, Recipes. Reviews and more...

Terms of Use

  1. We are not qualified medical professionals, therefore any information you take from Coeliac Sanctuary is adhered to at your own risk. Always consult your doctor if you think you may have Coeliac, gluten intolerance or any other medical condition mentioned on any part of this website.

  2. "Sealiac" the Seal is copyright to Alison Wheatley and Coeliac Sanctuary, please ask permission before using any images or graphics on Coeliac Sanctuary. All photographs used on the site have been taken by Alison Wheatley and/or Jamie Peters unless otherwise stated, any photographs not taken by Alison or Jamie will be credited to the rightful owner.

Recipes

  1. Recipes are developed and belong to Alison Wheatley or Jamie Peters unless otherwise specified.

  2. We are not associated in any way with Slimming World, all recipes labeled as Slimming World friendly are recipes Alison has created while being a Slimming World member.

Eating Out

  1. Where to eat venues are added as and when they are found, if you are a business and wish to have your venue added to the list, please contact us. Likewise, if you wish your venue to be removed from the list. If you know of any place which offers gluten free or believe one of our listings is wrong please contact us.

Reviews

  1. Star ratings on all reviews are applied based on the reviewers opinion at the time of visit or at time of consumption on products.

Newsletter

  1. The Coeliac Sanctuary newsletter can be signed up to on the majority of pages on the website, by registering your email address you give us permission to send a fortnightly newsletter. You may also receive occasional marketing emails from the Coeliac Sanctuary team regarding our products.

  2. You can unsubscribe yourself from this service at any time by clicking the unsubscribe link on the bottom of any of the email newsletters.

  3. We promise never to sell, give away, transmit, or in any other way pass your email onto any third parties.

Shop

  1. The following terms and conditions relate to the Coeliac Sanctuary Shop, by ordering or preordering from our shop you agree to comply with these terms and conditions

Product Availability

  1. With the exception of products available for preorders, all stock information is displayed on the relevant product page. You will not be able to order a product that is not in stock unless it is available for preorder.

Preorders

  1. Certain products may be available for preorder, if you choose to preorder a product you are entering a legally binding contract to complete the order.

  2. When preordering you will be asked for postage information, and payment details, your payment details will be fully encrypted and stored with our independent payment processor (See Payments below) until we are ready to take payment.

  3. Once a preorder is complete the item(s) will be reserved, and once we have the items in stock we will process your payment, and if successful we will dispatch your item on the next applicable dispatch day (See Postage below).

  4. If your bank refuses payment we will email you with the details and your preorder may be terminated.

  5. You will receive email notifications from us when your preorder is confirmed, when payment is taken, and when the item has been dispatched.

Postage

  1. All of our products are sent Royal Mail 1st Class. In most cases your order will be sent either same working day or next working day.

  2. There may be times that we are unable to send any items out in the timeframe above, if this is the case there will be a notification on the shop front and products page.

  3. There will never be more that a 14 day wait for postage unless an item is out of stock or available for preorder.

International Postage

  1. We are based in the United Kingdom, but we can now ship orders internationally to certain countries.

  2. All prices are displayed in GBP, to check the prices in your own currency please use a currency converter such as XE.com.

Delivery Estimates

  1. You can see a delivery estimate displayed on the basket page, please note that this just an estimate and unforeseen delays could increase the delivery time.

Returns and Refunds

  1. If you wish to return your item you must alert us within 14 days of receiving your order, you will be responsible for paying to return the item to us, if an item is returned in its original condition and undamaged you will be eligible for a full refund. Your statutory rights are not affected.

Payments

  1. All payments through our shop are protected by an SSL Certificate, all card payments are processed throughStripe, an independent Digital Payment processor, which means we don't actually see your payment details, and all money is processed directly though stripe.

  2. We accept payments from all major debit and credit card suppliers, independent address and CVC Security Code verification processes are in place to prevent fraud.

  3. We also accept payment through PayPal, which are protected by PayPals own security procedures.

Tax

  1. None of our prices have any Value Added Tax (VAT) as Coeliac Sanctuary is not currently VAT Registered.

Full Set of Cards

  1. A full set of cards is one of each of the Standard Coeliac Cards available at the time of purchase with a slight saving.

  2. New language cards can and will be added at any time, if you have purchased a full set in the past you will not be entitled to receive any new cards in the future unless you purchase them separately.