Coelaic Sanctuary Shop
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Terms of Use

We are not a qualified medical provessionals, therefore any information you take from Coeliac Sanctuary is adhered to at your own risk. Always consult your doctor if you think you may have Coeliac, gluten intolerance or any other medical condition mentioned on any part of this website.

"Sealiac" the Seal is copyright to Alison Wheatley and Coeliac Sanctuary, please ask permission before using any images or graphics on Coeliac Sanctuary. All photographs used on the site have been taken by Alison Wheatley and/or Jamie Peters unless otherwise stated, any photographs not taken by Alison or Jamie will be creditted to the rightful owner.

Recipes

Recipes are developed and belong to Alison Wheatley or Jamie Peters unless otherwise specified.

Eating Out

Where to eat venues are added as and when they are found, if you are a business and wish to have your venue added to the list, please contact us. Likewise, if you wish your venue to be removed from the list. If you know of any place which offers gluten free or believe one of our listings is wrong please contact us.

Products

Products are added periodally as and when they are found, if you find a product you want added or removing, please contact us. Product free from information is based on the ingredients of the products when found online, provided by manufacturer or when Coeliac Sanctuary admins have had the product themselves, may contain info is not taken into account. Where to buy information is found via Tesco, Asda, Sainsburys, Morrisons, Waitrose, Ocado, Holland and Barratt and Goodness Direct websites along with the product manufacturers online shop if they have one. Purchase of products is not limited to these shops and may be found elsewhere, supermarket online stores may not always list items which are available in store so some products may still be found in various branches.

Reviews

Star ratings on all reviews (places and products) are applied based on the reviewers opinion at the time of visit or at time of consumption on products.

Newsletter

The Coeliac Sanctuary newsletter can be signed up to on the majority of pages on the website, by registering your email address you give us permission to send a fortnightly newsletter. You may also receive occasional marketing emails from the Coelaic Sanctuary team regarding our products.

You can unsubscribe yourself from this service at any time by clicking the unsubscribe link on the bottom of any of the email newsletters.

We promise never to sell, give away, transmit, or in any other way pass your email onto any third parties.

Privacy Policy



This website uses Analytics to help Analyse how users use the site. Our Analytics software uses "cookies," which are tiny text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is then transmitted to our Analytic Software. This information is then used to evaluate visitors use of the webiste and to compile statistical reports on website activity.

We will never (and will not allow any third party to) use our Analytical Software to track and/or to collect any Personally Identifiable Information (PII) of visitors to our site. We will not associate your IP address with any other data information. We will not link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

You may choose to accept or decline cookies. Most Web browsers automatically default to accept them, but you can modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

We will not sell, pass on, give away, or in any other format transmit your personal information. Any information submitted via any of our our Contact form is sent to Coeliac Sanctuary ONLY.

3rd Party Policies

Related services and offerings linked to or from this website have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Since we do not have control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend you review their policies before you provide any personal information or complete any transaction with them.

Coeliac Sanctuary Shop



The following terms and conditions relate to the Coeliac Sanctuary Shop, by ordering or preordering from our shop you agree to comply with these terms and conditions

Product Availabililty

With the exception of products available for preorders, all stock information is displayed on the relevent product page. You will not be able to order a product that is not in stock unless it is available for preorder.

Preorders

Certain products may be available for preorder, if you choose to preorder a product you are entering a legally binding contract to complete the order.

When preordering you will be asked for postage information, and payment details, your payment details will be fully encrypted and stored with our independent payment processor (See Payments below) until we are ready to take payment.

Once a preorder is complete the item(s) will be reserved, and once we have the items in stock we will process your payment, and if successfull we will dispatch your item on the next applicable dispatch day (See Postage below).

If your bank refuses payment we will email you with the details and your preorder may be terminated.

You will receive email notifications from us when your preorder is confirmed, when payment is taken, and when the item has been dispatched.

Postage

All of our products are sent Royal Mail 1st Class. In most cases your order will be sent either same working day or next working day.

There may be times that we are unable to send any items out in the timeframe above, if this is the case there will be a notification on the shop front and products page.

There will never be more that a 14 day wait for postage unless an item is out of stock or availble for preorder.

International Postage

We are based in the United Kingdom, but we can now ship orders internationally to certain countries.

All prices are displayed in GBP, to check the prices in your own currency please use a currency converter such as XE.com.

Delivery Estimates

You can see a delivery estimate displayed on the basket page, please note that this just an estimate and unforseen delays could increase the delivery time.

Returns and Refunds

If you wish to return your item you must alert us within 14 days of receiving your order, you will be responsible for paying to return the item to us, if an item is returned in its original condition and undamaged you will be eligable for a full refund. Your statutory rights are not affected.

Payments

All payments through our shop are protected by an SSL Certificate, all card payments are processed through Stripe, an independent Digital Payment processor, which means we don't actually see your payent details, and all money is processed directly though stripe.

We accept payments from all major debit and credit card suppliers, independent address and CVC Security Code verification processes are in place to prevent fraud.

We also accept payment through PayPal, which are protected by PayPal's own security procedures.

Tax

None of our prices have any Value Added Tax (VAT) as Coeliac Sanctuary is not currently VAT Registered.

Full Set of Cards

A full set of cards is one of each of the Standard Coeliac Cards available at the time of purchase with a slight saving.

New language cards can and will be added at any time, if you have purchased a full set in the past you will not be entitled to receive any new cards in the future unless you purchase them separately.

The most recent language cards were added on 14th August 2017, these are:
- Punjabi & Gujarati
- Bengali & Hindi
- Iclandic & Latian

Shop
Check out the Coeliac Sanctuary shop where you can order our 2018 recipe calendars! Coelaic Sanctuary Shop
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Recipes